Terms of Service
By making a purchase on our website, you agree to the terms and conditions outlined in this Terms of Service policy. Please read carefully before completing your order.
General Information
Store Name: Linda & Edward Contact Information: For any inquiries, please email us at support@linda-edward.com. Jurisdiction: These terms are governed by the laws of New South Wales, Australia.
Australian Consumer Law
Our goods come with guarantees that cannot be excluded under the Australian Consumer Law (ACL). Nothing in these terms limits or excludes your statutory rights under the ACL.
Eligibility to Purchase
- By placing an order, you confirm that all details provided are accurate and complete.
- You must be at least 18 years of age or have the consent of a legal guardian to make purchases on our website.
Products and Pricing
- Prices listed on the website are in AUD and include applicable GST unless otherwise stated.
- We reserve the right to adjust prices, descriptions, or availability of products without prior notice.
- While we strive for accuracy, errors in pricing or product descriptions may occur. If an error is found, we reserve the right to cancel or amend orders as needed.
Order Placement and Acceptance
- Once an order is placed, you will receive a confirmation email. This does not signify acceptance of your order; it indicates that your order has been received.
- We reserve the right to cancel or refuse any order due to suspected fraud, unauthorised payment, or product unavailability.
Shipping and Delivery
- Orders are shipped within the specified timeframe listed on the website.
- Linda & Edward is not responsible for delays caused by shipping carriers or customs clearance.
- It is the customer's responsibility to provide accurate shipping details. Incorrect addresses may result in additional charges or delays.
Returns and Refunds
Our refund policy is outlined separately and forms part of these Terms of Service. In addition to your rights under the ACL, by making a purchase, you agree to the conditions set forth in the refund policy, including:
- Items not eligible for change of mind returns (e.g., sale items assessed case-by-case, electronic items, intimate wear).
- The requirement to notify us within 14 days of receiving the product for any return requests.
- The necessity of providing a return label for all returns.
Liability
- To the extent permitted by law (excluding ACL guarantees), Linda & Edward is not liable for any indirect, incidental, or consequential damages resulting from the use of our products or website.
- We make no guarantees regarding the suitability or functionality of our products for specific purposes, except as required by the ACL.
Privacy Policy
Your personal information is handled in accordance with our Privacy Policy and the Australian Privacy Principles.
Prohibited Use
You agree not to:
- Use the website for illegal purposes.
- Transmit any malicious code, viruses, or harmful components.
- Exploit or manipulate the website in any way that could harm the business or other users.
Modifications to the Terms of Service
Linda & Edward reserves the right to update or change these terms at any time. Changes will be effective immediately upon posting on this page.
Contact Us
For any questions, please reach out to us at support@linda-edward.com.
Thank you for choosing Linda & Edward!
