Terms of Service
By making a purchase on our website, you agree to the terms and conditions outlined in this Terms of Service policy.
General Information
Store Name: Linda & Edward Contact Information: support@linda-edward.com Jurisdiction: These terms are governed by the laws of New Zealand.
Consumer Guarantees Act
Our products come with guarantees under the New Zealand Consumer Guarantees Act 1993 (CGA) that cannot be excluded.
Eligibility to Purchase
- You must be at least 18 years of age to make purchases on our website.
- By placing an order, you confirm that all details provided are accurate and complete.
Products and Pricing
- Prices listed on the website are in NZD and include applicable GST unless otherwise stated.
- We reserve the right to adjust prices, descriptions, or availability of products without prior notice.
- We reserve the right to cancel orders affected by pricing or description errors.
Order Placement and Acceptance
- An order confirmation email does not signify acceptance — it confirms receipt.
- We reserve the right to refuse or cancel orders due to suspected fraud, unauthorised payment, or product unavailability.
Shipping and Delivery
- Orders are shipped within the specified timeframe listed on the website.
- Linda & Edward is not responsible for delays caused by carriers or customs clearance.
- Customers are responsible for providing accurate shipping details.
Returns and Refunds
Our refund policy is outlined separately and forms part of these Terms of Service. In addition to your CGA rights, the policy includes:
- Items not eligible for change of mind returns (e.g., sale items case-by-case, electronic items, intimate wear).
- 14-day notification requirement for return requests.
- Return label requirement.
Liability
- To the extent permitted by law (excluding CGA rights), Linda & Edward is not liable for any indirect, incidental, or consequential damages.
Privacy Policy
Your personal information is handled in accordance with our Privacy Policy and the New Zealand Privacy Act 2020.
Prohibited Use
You agree not to use the website for illegal purposes, transmit malicious code, or harm the business or other users.
Modifications
Linda & Edward reserves the right to update these terms at any time.
Contact Us
Thank you for choosing Linda & Edward!
